The service deliverables outline the functions of the AABS units and the time it typically takes to complete these functions. You may download a pdf which fully outlines this information or use the accordians below for each specific unit.
| Transaction / Service | AABS Processing Time | Due Date or Normal Estimated Time to Completion (all offices) |
Possible Delays |
| Acknowledge or respond to customer email inquiries and phone calls/messages | 1 business day | 1 to 3 business days if research or communication with others in necessary. | Requests not sent to ats@tamu.edu; email/internet issues |
| Payment of Invoices | 1 to 3 business days | FMO processes invoices based on the due date. 1 to 3 business days dependent on invoice. | Vendor not set up in AggieBuy (AB). Address in AB does not match address on invoice. AB invoice created at FMO - AABS requests and waits on a DCS to be submitted; DCS form is not correct; purchase not compliant with TAMU Guidelines for Disbursements; EIR purchase not made through PITO; Purchase/Contract not routed to Procurement/Contract Office (if needed); not sufficient funds in account; AggieBuy/Concur system issues; peak processing times (year end - in AABS and FMO) |
| Payment of Invoice (Justifiable Rush Requests - past due or within 5 days of due date) | 1 to 3 business days | Invoice flagged as rush is reviewed within 24 hours by FMO. If rush is approved the payment will be released early. 1 to 3 business days. | Vendor not set up in AggieBuy. Address in AB does not match address on invoice. If AB invoice created at FMO - AABS requests and waits on a DCS to be submitted; DCS form is not correct; purchase not compliant with TAMU Guidelines for Disbursements; EIR purchase not made through PITO; Purchase/Contract not routed to Procurement/Contract Office (if needed); not sufficient funds in account; AggieBuy system issues; peak processing times (year end - in AABS and FMO) |
| AggieBuy Order Less than $10,000 or from Punch-Out Vendor | 1 to 3 business days | PO is sent to vendor the same day that the requisition is approved and the PO is created. 1 to 3 business days in Procurement. | Purchase Request DCS not correct; purchase not compliant with TAMU Guidelines for Disbursements; EIR purchase not made through PITO; Contract/Agreement not routed to Procurement/Contract Office (if needed); not sufficient funds in account; AggieBuy system issues; peak processing times (year end - AABS and FMO) |
| Regular AggieBuy Order over $10,000 and not from a Punch-Out Vendor | 1 to 3 business days | PO is sent to vendor the same day that the requisition is approved and the PO is created. 1 to 2 business days in Procurement unless contract has to be reviewed by Contract Office. | Bidding requirements; EIR purchase requiring VPAT or exception; delayed review and approval by Procurement/Contract Office due to backlog and/or negotiation process on contract. |
| Create Invoice for non-02 TAMU Vendor or non-TAMU Vendor | 1 to 3 business days | 2 to 3 business days | Customer not set up in TAMU system; account not set up in iPayments or to receive revenue. |
| Departmental Correction Request (DCR) | 1 to 3 business days | 2 to 3 business days | Corrections not allowed per TAMU Guidelines for Disbursements; original expense has not yet paid; not sufficient funds in account that is receiving the expense; research needed for complex transactions; timing of approvals outside AABS. |
| Payment Card Increases/Decreases | 1 to 3 business days | 1 to 2 business days | Peak processing at FMO |
| Payment Card Allocations in Concur | 1 to 3 business days | 1 to 3 business days | Receipts not received timely; DCS form is not correct; purchase not compliant with TAMU Guidelines for Disbursements; EIR purchase not made through PITO; Purchase/Contract not routed to Procurement/Contract Office (if needed); not sufficient funds in account; Concur system issues; peak processing times (year end - in AABS and FMO) |
| Concur Travel Requests | 1 to 3 business days | Domestic Travel - 2 to 3 business days; Foreign Travel - may take 2 to 4 days longer | Incomplete/improper information completed by employee; purpose/benefit not provided or adequate; acronyms used; improper account; insufficient funds in account. Requests sent back to employee for correction. Delay in approvals outside of AABS. |
| Concur Expense Report Approval | 3 business days | 5 to 7 business days for complete approval and payment of reimbursement | Incomplete/improper information completed by employee; proper receipts not submitted/not submitted in a timely manner; improper account; insufficient funds in account. Expense report sent back to employee for correction. Peak processing times in AABS and/or FMO. |
| Travel Card Increases / Decreases | 1 business day | Immediate once submitted to CitiDirect | Problems with CitiDirect |
| Transfer of Funds by iPayments IDT Request | 1 to 3 business days | 2 business days | Insufficient funds in account; peak processing timeframes |
| Deposits Into TAMU Accounts | 1 to 2 business days | 3 business days | Cash Transmittal Log not received or not complete/correct; Check not properly endorsed; account to be used either not set up in iPayments or not set up for revenue transactions. |
| Deposits Into Texas A&M Foundation Accounts | 1 to 2 business days | 3 business days | Checks not properly endorsed |
| Fund Transfers From TAMF Account to TAMU 02 Account | 1 to 2 business days | Form submitted by ATS to TAMF within 3 business days; TAMF processing 7 to 14 business days | |
| Invoice Payments from TAMF Accounts | 1 to 3 business days | Form submitted by ATS to TAMF within 3 business days; TAMF processing 7 to 14 business days | |
| End-of-Month Automated Financial Reports | After setup, the reports are automatic and recurring | Within the first week of the following month | Change in month-end closing schedule by FMO; technical issues |
| Departmental Budget Requests (DBR | 1 to 3 business days | 1 week | Incorrect/missing information to process request; availability of approvers |
| Account Management New Account Requests New Support Account Requests New Dept/Sub-Dept Requests | 1 to 3 business days | 2 to 3 weeks | Incomplete/inaccurate information; availability of signers |
| Foundation Transfer Request: Account Transfer | 1 to 3 business days | 2 to 3 weeks | Availability of signers; incorrect/missing information |
| Ad Hoc Reporting | 1 to 5 business days | Depending on the type of report (one-off, weekly, monthly), or urgency, due date can be 3 days to 4 weeks. | IF ad hoc report is from LF, not all information may be loaded. |
| Transaction / Service | AABS Processing Time | Due Date or Normal Estimated Time | Possible Delays |
| AggieBuy Allocation of Invoice (to donors, lenders, etc.) | 1 to 2 business days | 1 to 2 business days after receipt of invoice | Insufficient or inaccurate information on the form or other backup; insufficient funds in account; peak processing timeframes; guidelines not followed depending on type or amount of purchase; final payment to vendor may also be delayed due to delay of signers in Scholarships & Financial Aid |
| FAID Validation Problems Resolved | 1 to 5 business days from time problem identified | Within 5 business days for issues affecting students' accounts; 10 to 25 days after month end | Peak processing timeframes in AABS, SFA, or FMO; errors in statements or reports from FMO, OMEGA, or Compass |
| FAID Negative Funds Report | 1 to 2 business days | For monthly meeting with Scholarships & Financial Aid (usually second Thursday of month) and/or to Judi Haas in SFA after FMO closes the prior month | Peak processing timeframes; errors in statements or reports from FMO or Compass; problems with Business Objects |
| Fund Requests or Departmental Budget Requests | 1 to 2 business days | 1 to 2 business days after receipt of request; total process 2 to 5 business days for DBRs and 5 to 10 business days for AFS or Foundation transfers | Insufficient or inaccurate information on the Request form or other backup; insufficient funds in account; peak processing timeframes; guidelines not followed depending on type of account; delays in approval by approver, FMO, or Budget Office |
| Account Reconciliation and problem resolution | By 30 days after FAMIS month end close | Peak processing timeframes; errors in statements or reports from FMO or Compass; problems with Business Objects; errors with OMEGA system. | |
| TEXAS Grant Fund Requests | 2 to 3 business days | 5 to 15 days after month end for regular monthly requests; 1 to 7 business days prior to mid year deadline |
Errors in FAMIS reports; delayed FMO month end close-outs; errors or delays in Compass or AR reports; delays in students accepting awards or changes to awards |
| TEXAS Grant and Top 10% EOY Reconcilialtion Analyses For State Reports | 1 to 3 business days | 1 to 3 business days after receipt of SFA and AABS Compass files and AR files | Delayed FMO month end close-outs and AR reports; errors or delays in Compass reports; delays in students accepting awards or changes to awards; problems matching students UIN or other ID when no SSN is available for student |
| Aggie License Plate State Vouchers/AB | 1 to 2 business days | 2 to 5 business days | Errors in AR reports or discrepancies between AR reports and Compass reports; delay in approvals; delays in receiving AR or Compass reports; delays in FMO processing |
| Compass Fund code set up | 1 to 2 business days | 2 to 10 business days | Insufficient or inacurate information on Request form or other backup; delays in SFA or SBS in processing request |
| Tuition Payment Requests | 1 to 2 business days | Step (1) - When TWAPMTS open, posted to student account to 5 business days from receipt of "Request." When 3rd Party IDT, 3 to 7 days to post to student account. Step (2) - Posted to department FAMIS account approximately 1 month after semester start | Insufficient or inaccurate information on form or other backup; 3rd Party IDT form needs signature; insufficient funds in account; peak processing timeframes; guidelines not followed depending on type of account |
| Departmental Paper SFA Scholarship Requests | 1 to 2 business days | 2 to 4 business days from receipt of request | Insufficient or inaccurate information on form or other backup; insufficient funds in account; peak processing timeframes; guidelines not followed depending on type of account |
| Transaction / Service | AABS Processing Time | Due Date or Normal Estimated Time to Completion (all offices) |
Possible Delays |
| SSP account reconciliation and problem resolution | 1 to 2 business days | By 30 days after FAMIS month end close | Peak processing timeframes; errors in statements or reports from FMO or Compass; problems with Business Objects; waiting on backup from department |
| Short Term Loan (STL) Weekly Funds Available Report | 1 to 2 business days | 1 to 2 business days after files received from SBS | Errors with file transfers from SBS; peak processing timeframes |
| STL Quarterly Meeting Reports | 2 to 4 business days | Ready for quarterly meetings scheduled by, or as requested by, Scholarships & Financial Aid | Insufficient or inaccurate information on reports; peak processing timeframes; reports not available from SBS |
| Assistance with Sponsored Contract Budgets | 1 to 3 business days after receipt of request and data (some contracts could take longer depending on the complexity) | Peak processing timeframes; missing information on scope of work and related budget items | |
| Contract Expense Corrections (DCRs) | 1 to 2 business days | 2 to 10 business days after account review or department request | Insufficient or inaccurate information on form or other backup; insufficient funds in account; peak processing timeframes; approvers not available in department, FMO, or SRS |
| Concur Travel Review and Approval | 1 to 2 business days | 4 to 5 business days | Insufficient or inaccurate information on form or other backup; insufficient funds in account; peak processing timeframes |
| College Work Study (CWS) Payroll Corrections | 2 to 5 business days | 1 to 10 business days | Insufficient or inaccurate information on form or other backup; insufficient funds in account; peak processing timeframes; other system parts not processing PCT timely; slow approval of PCTs |
| CWS Projections / Budget to Actual Report Summary | 1 to 3 business days | monthly/bi-weekly | Peak processing timeframes |
| CWS and FSEOG Estimates | 2 to 5 business days | 2 to 5 business days of receipt of funding levels (Tentative Funding received late-Jan to mid-Feb, Final Funding received mid-March) | Peak processing timeframes |
| Time & Effort Review and Certification | 2 to 5 business days from date of notice that T&E is open for certification | Once every 6 months; due by the 45th day after end of period |
Inaccurate data in Time & Effort system requiring payroll corrections; delay due to late notice of a contract or for routing for approval on corrections; peak processing timeframes; approvers no longer in same positions or at university; approver delay |
| Time & Effort Review and Re-Certification (after payroll correction) | 2 to 5 business days from date of notice that T&E is open for re-certification | 1 week due to PCT posting and T&E System processing schedule | Inaccurate data in Time & Effort system requiring payroll corrections; delay due to late notice of a contract or for routing for approval on corrections; peak processing timeframes; approvers no longer in same positions or at university; approver delay |
| Sponsored Contract Payroll Corrections, certified in T&E | 2 to 5 business days | 1 to 2 weeks | Delays in routing for approval additional routing required thru VPR; inaccurate information on correction request forms; peak processing timeframes; other department delays |
| Sponsored Contract Payroll Corrections, less than 90 days, not certified in T&E | 2 to 5 business days | 1 to 2 weeks | Delays in routing for approval; inaccurate information on correction request forms; peak processing timeframes |
| Sponsored Contract Payroll Corrections, greater than 90 days, not certified in T&E | 2 to 5 business days | 2 to 3 weeks | Delays in routing for approval additional routing required thru VPR; inaccurate information on correction request forms; peak processing timeframes |
| Interim Funding Requests | 1 to 3 business days | 2 to 25 business days | Peak processing timeframes; missing information needed to complete estimates; determination of backup account by unit approvals taking longer; SRS is behind; compliance documentation incomplete |
| Departmental Budget to Actual Sponsored Contract Reports | 1 to 5 business days | 2 to 7 business days - As needed for meetings or per department request | Peak processing timeframes; problems identified with recent expenses; waiting on information from other teams transaction info; errors in posting; unit may submit questions or changes or missing transaction information that would require process to start over |
| NSF FastLane Reporting | 3 to 10 business days | Due Late September early October after close of Summer Stipends | Missing or discrepant information requiring research by OGS; peak processing timeframes |
| FAID Federal FISAP Data to SFA | 2 to 5 business days for each area after data is available | Beginning of Sept, Dec (if needed) | Errors in FAMIS reports; delayed FMO month end close-outs or payroll posting; errors or delays in Compass reports; last minute changes to awards |
| Title IV - Monthly Account review for CWS and Reconciliation for Grants and problem resolution | By 30 days after FAMIS month end close | Peak processing timeframes; errors in statements or reports from FMO or Compass; problems with Business Objects; waiting on backup from department | |
| CWS FAMIS Title / Object Code Table Maintenance Setup | 2-10 business days after accounts received from Contract Admin | Due before 7/1 | Delay in accounts being set up by Contract Administration |
| TXTC - Capstone Invoices | 1-2 business days | Due dates vary depending on agreement | Delay in new customer setup; iPayment issues |
| EDBS CPB Audit | 2-5 months | Due 1/31, 2nd Due Date 3/15, Last Due date 4/15 | Inaccuarte reports; corrections needed; confirmation letter delay |
If you need accessibility assistance with the information on this page, please contact AABS (979) 458-4917.